Part 1: URL 1.1 Product details User Manual URL: https://1drv.ms/b/s!Ago7smi35dIngk_vMjm6AQ42gDEU 1.2 TKSTAR APP User Manual URL: https://1drv.ms/b/s!Ago7smi35dIngSXpMCKLlgj0G7UC 1.3 Find APN URL: http://pes.milsistemika.com/Manual/APNSettings.aspx Part 2: Notes: 2.1 This device supports Standard 2G GSM SIM card ONLY. if you are using a Nano SIM Card or a Micro SIM Card, please mind to use an adapter for fitting in. (The Card is not included) 2.2 Download the free app "TKSTAR GPS" by scanning the QR Code on the manual or search from the AppStore/Google Play. Select "Log in by IMEI", Use the "IMEI No." on the back of the Tracker to log in. The default password is"123456". 2.3 Every sim card carrier has own APN content,we have two methods to find out apn content:check sim card carrier on internet or put sim card into cell phone to find out APN. URL1:http://bigfun.tripod.co.uk/ URL2:http://pes.milsistemika.com/Manual/APNSettings.aspx Part 3: Features: 3.1 Accurate Real Time Tracking: Free Real Time Tracking, GSM/GPS dual mode positioning, positioning accuracy of up to 5 meters. 3.2 Four ways to Track at Any Time: Using Web server/Mobile phone App/Calling/Sending SMS to track. Instantly track the location of the lost pets, children, elderly or stolen vehicles. 3.3 Multifunctional: Geo Fence, Voice Monitor, Movement Alert, Shake Senser, Over Speed Alert, Low Power Alarm, etc. 3.3 Two Months Extra-long Standby 3.4 Portable Waterproof Design: IPX6 waterproof design, no need to worry about rainy days. With five strong magnets on the back, the tracker can be welly stuck on metal surface. A lanyard hole for mounting the tracker to a lanyard or a pet collar. Part 4: Specifications Size: SIZE A: 50*50*20mm; SIZE B: 90 x 72 x 22mm; SIZE C:112*78*28mm Color: Black Network: 2G GSM / GPRS GPS Sensitivity: -159dBm GPS accuracy: 5m Charging Parameters: 110-220V Input; 5V-1A Output Battery: Rechargeable 3.7V 1000mAh/ 5000mAh/10000mAh Lithium battery Standby Time: 180hours/60 days/120days Enable Time: Cold Start 45s; Warm Start 35s; Hot Start 1s Storage Temperature: -40 C to +85 C Operating Temperature: -20 C to +55 C Humidity: 5%-95% non-condensing Part 5: Package Includes Size A: 1 x GPS Tracker 1 x USB Cable 1 x Screwdriver (for sim-card installation) 1 x User Manual Size B/C: 1 x GPS Tracker 1 x USB Cable 1 x Storage Bag 1 x Screw Driver (for sim-card installation) 1 x Nano to SIM Adapter 1 x Micro to SIM Adapter 1 x Cleaning Cloth 1 x User Manual Part 6: Q & A Q1. Fail to turn it on: Pls check if battery is charged. Q2. No GSM signal: Pls check if SIM card installed correctly. Pls check if SIM is GSM network. Don t turn on the PIN code. No calls can be diverted. Q3. No GPS: A more open view of the sky is recommended to make sure the device can receive the GPS signal normally. Q4. No reply to SMS command: Password wrong or the format is wrong. Q5. No reply to calling & No alarm message: Authorized / admin phone number is incorrect or has not setup. Q6. Platform position is difference from the actual position: No uploading position time or no GPS signal: call the device phone number and receive the position message.