Product Features: These gorgeous bridal shoes are luxuriously created with quality materials and embellished with pearls or beautiful crystals. We aim to provide high-quality crystal/pearl shoes and also services for all members of the public. - 100% handmade breathtaking workmanship - Thousands of pieces casing pearls and/or crystal rhinestones hand applied on each heel -Upper Material: Cow Split -Insole Material: Rubber -Outsole Material: Rubber -Lining Material: Genuine Leather -Heel Height: 14 cm (5.51 inches) -Platform Height: 4 cm (1.6 inches) -Photos are authorized. Please do not copy. Processing Time: Please note these shoes are made to order. Please allow at least 2-3 weeks from the date of your purchase plus shipping. - 1-2 weeks Craftsmanship Making time + 3-7 days Shipping Time to Worldwide Special Custom Design Order Instructions: - Sorry currently we couldn t provide the custom size other than described size in the list -Custom pattern available. Please contact us for special style of pearls or crystals. Special patterns require additional $15 process fee and additional 7-10 days, total processing time is 25 days (excludes shipping time). Return policy We accept exchange of sizes and return for quality reasons. Please notify us with 14 days after receiving the items. Items are made in China. Please contact us first before you make return. We will send you the address for return. Full refund will be given as money back. So far we only have warehouse in China and U.S so that return-shipping fee is free for China and U.S customers. Please pay for the international shipping cost for return from other countries. We will try to extend our warehouse location for your convenient in the near future. Thanks! Which shoe size should I order? Step-1: Measurement of your Foot Length and Foot Girth Take a piece of paper placed on level ground, with the proper intensity stepped on paper. As shown in the last listed picture, measure in bare foot 1) Foot Length: Straight-line from bottom line to top 2) Foot Girth: Measure the widest part of each foot Step-2: Compare your foot size with our size chart Please check the size chart shown in the last listed picture. For example, If your Foot Length is 24 cm and Girth is 21.8 cm, your true size will be EU size 38 = UK size 4.5 = US size 7. If your Foot Length is still 24 cm but Girth is 23.1 cm, we recommend you choose a bigger size so that your true size will be EU size 39 = UK size 5 = US size 7.5. If you find you tend to be in-between sizes and you are going to order a pump with a pointed toe, choose the bigger size. Then use a shoe pad, comfortable fit.