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Customers find the modem easy to install. However, the functionality receives mixed feedback - while it works well with Mac OS X, some customers report compatibility issues with Windows 10.
Customers have mixed experiences with the modem's functionality: some report it works well, particularly with Mac OS X, while others mention compatibility issues with Windows 10.
"...Bottom line is this fax modem worked just fine with Mac OS X. It's inexpensive, plain looking, yet does the job with no hassle." Read more
"...It was delivered June 27, 2017. Today is August 2, 2017 & it has died. How do I make a claim on the warranty?..." Read more
"...Works great with MacOS -- after plugging it in, I was able to quickly add a Fax Modem printer, which is apparently built in to the operating system..." Read more
"Worked like a charm with a Mac on Parallels running Windows...." Read more
Works with my MacBook Pro (15", late 2013) running Mac OS X 10.11.1 (El Capitan). I plugged it in and in System Preferences-->Printers and Scanners, I added it and kept the default name as "USB Modem." No drivers were needed. Apparently, all the fax software needed is already built into the Mac OS X.
A field to enter the station ID is available. There are also settings to automatically answer the phone to pick up faxes and send each received fax to a folder, printer, and/or e-mail address.
Faxes are sent by "printing" the document to "USB Modem." Phone numbers can either be entered in or automatically pulled from the system's Contacts. There is an option to use a very plain and simple cover page (works just fine for me). Under the "Printer Features" section, there is an option to select resolution. High seems to be 200 dpi and low is 150 dpi.
In System Preferences, there is also an option to share this "printer." I turned it on. From another MacBook Pro (13" Mid 2010) also running 10.11.1, in System Preferences, the shared fax modem could be added as a "printer." At this point, the second computer could send a fax the same as if the fax modem were directly connected to it.
I tested it with both the Plain Old Telephone Service (POTS) and Ooma (which needed a *99, dialed before the phone number).
Bottom line is this fax modem worked just fine with Mac OS X. It's inexpensive, plain looking, yet does the job with no hassle.
I purchased this modem on June 26, 2017. It was delivered June 27, 2017. Today is August 2, 2017 & it has died. How do I make a claim on the warranty? There is no information provided with the product. The computer is not used all the time, or even everyday. It should have lasted a lot longer than 35 & a half days.
I hadn't used a modem since the 90s, but I needed to send a fax, and didn't want to pay for some stupid online service to send them. Works great with MacOS -- after plugging it in, I was able to quickly add a Fax Modem printer, which is apparently built in to the operating system, so no additional software or configuration.
I have "free" home phone service with Ooma, and I was able to send faxes even over VOIP, as I haven't had a regular landline for 15 years. I did, however, have to prefix the phone number with *99, (STAR 99 comma), which tells Ooma that I'm going to make a data call, and to use the high quality codec.
Worked like a charm with a Mac on Parallels running Windows. The only issue I had was the software came on a mini CD which was useless unless you have a cd/dvd drive that slides out. The mini CDs should never be inserted into a slot drive. Eventually I got the software onto a flash drive - that is a long story. The software was just a bunch of different modem drivers with no directions. I took a chance on the Conextant Universal drivers and they worked. But if you have to have a modem this one will work.
I haven't been able to use the fax modem. I am using Microsoft Fax and the document has to be saved as a certain file format which requires purchase of another 3rd party product to work. I am still paying $10 for EFax.... such a waste of my money.